Privacy Policy

Last Updated: December 2025

1. Introduction At MainelyDrones ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect from our clients in Westbrook, Maine, and the surrounding areas, how we use it, and how we keep it secure.

2. The "No Sell" Guarantee We value your trust above all else. We will never sell, rent, trade, or lease your personal information to third parties. We do not monetize your data. Your information is used solely to provide you with the drone services you requested.

3. Information We Collect We collect only the information necessary to provide our aerial services, including:

  • Personal Contact Information: Name, email address, phone number, and mailing address.

  • Property Information: Physical address of the service location (for flight planning and airspace authorization).

  • Service Data: Aerial photographs, videos, and orthomosaic maps of your property collected during our operations.

  • Payment Information: We use secure third-party payment processors (e.g., Stripe, Square, PayPal). We do not store your credit card details on our own servers.

4. How We Use Your Information We use your information for the following purposes:

  • Service Fulfillment: To plan safe drone flights, obtain FAA airspace authorizations (LAANC), and deliver your photos/reports.

  • Communication: To send quotes, invoices, weather-related rescheduling updates, and delivery notifications.

  • Legal Compliance: To maintain flight logs as required by FAA Part 107 regulations.

5. Sharing with Service Providers While we do not sell your data, we may share necessary information with trusted third-party service providers who assist us in operating our business. These providers are authorized to use your personal information only as necessary to provide these services to us. Examples include:

  • Payment Processors: To securely process your credit card payment.

  • Cloud Storage: To deliver your high-resolution photos and video files (e.g., via Dropbox or Google Drive).

  • Accounting Software: To generate and send your invoices.

6. Aerial Imagery & Privacy As a drone service provider, we capture imagery of your property from the air.

  • Subject Matter: Our flights are focused strictly on your property. We respect the privacy of your neighbors and make every reasonable effort to avoid capturing imagery of adjacent private property.

  • Portfolio Use: Unless you explicitly request otherwise in writing, we reserve the right to use select non-identifying aerial imagery for our professional portfolio or marketing materials. We will never share sensitive inspection data (e.g., images of roof damage or security vulnerabilities) publicly.

7. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights You have the right to request access to the personal information we hold about you or to request that we delete your contact information from our active records (subject to our requirement to keep tax and FAA flight records). To exercise these rights, please contact us.

9. Contact Us If you have any questions about this Privacy Policy, please contact us:

MainelyDrones Westbrook, ME Email: info@mainelydrones.com Phone: 207-315-1624